Using the Proctor Panel
The Proctor Panel can be a accessed by proctors and administrators with a secret key combination and password. The panel is not needed on a normal basis, but can be handy from time to time.
For example, if the user gets stuck in kiosk mode and unable to navigate within the application, a proctor can unlock the application and return the device to a normal state.
Access the Proctor Panel
- Press Shift + Alt + Left.
- Enter the administrator password.
On iPads a tap gesture is used to access the admin panel. From any screen, tap 3 fingers, then 2, then 2, then 3 again, for a 3-2-2-3 tap gesture.
The following options are available from the admin panel.The options flagged with Dev Only are only available to those with a developer access password.
|Reload Page||Performs a hard reload of the current page. This is the first thing to try if a page becomes unresponsive for a user.|
|Unlock and Exit||Disables kiosk mode and exits the application. This will the browser session for the user so current progress would likely be lost.|
|Reset Device||Clears the application settings and temporary storage.|
|Crash Logs||Views application crash logs and report logs to us for further investigation.|
|Display Web Tools||Opens the web development tools. This option is only available to the development team members. Dev Only|
|Launch Debug Page||Opens the diagnostics page so you can debug any issues. This is for your development team members and can only be accessed with a special password. Dev Only|