Startup Checks

The first view that users will see is an initialization screen that shows your branding and a progress bar. This view is primarily designed to give the user feedback while the server side assets are being downloaded, but it also performs a few system checks to ensure the device is capable of running this application. If the device passes all checks, your content will then be displayed to the user. If there is an error or any sort, a full page summary will be provided and in certain cases the user will have an opportunity to fix the issues and rerun the checks.

Startup Checks

The following are Startup Checks that are currently used:

Hardware

  • Cumulative CPU speed is greater than 233MHz.
  • Total RAM available is greater than 256MB.
  • At least 50MB of free hard drive space. (Warning)
  • iPads must be 2nd generation or later.

Display

  • Can only have one monitor attached.
  • Minimum resolution supported is 1024x768.
  • Minimum color depth is 24-bit.
  • For tablets, 9.5 inch displays are preferred. (Warning)

Battery

  • Device should be plugged into power source. (Warning)
  • If not plugged in, battery level should be at 50% or greater. (Warning)

Operating System

  • OS is not running in a virtualized environment.
  • macOS: version 10.9 or later.
  • Windows: Windows 7 or later.
  • iOS: version 9.3.2 or later.

Network

  • Server can be reached.
  • Initial content is downloaded within a reasonable period of time. (Configurable)
Last updated on May 21, 2018